Human Resources And Information Technology Committee Meeting 07/24/2024 – Will Vote On Request To Move City’s Phone Service To RingCentral

The Human Resources And Information Technology Committee is meeting 07/24/2024 at 6:30PM.

They have one action item on the agenda which is a request to approve converting the City of Appleton’s telephone systems and service to a 5-year agreement with RingCentral telephone service provider. The annual cost is $80,000 along with the implementation fee of $102,000 and a contingency of $27,000 the total first year cost in 2025 for the new system will be no more than $209,000. Were the city to continue with its existing phone system, it would cost it $280,000 total in maintenance and upgrade costs in 2025, so moving to RingCentral will result in $98,000 in savings if the contingency is not used. This change will also facilitate working from home if such is needed.

As an information item, they will be receiving the most recent recruitment status report.

View full meeting details here: https://cityofappleton.legistar.com/MeetingDetail.aspx?ID=1213890&GUID=8C70DA02-83D1-4484-A676-50006AD1CAC4

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